Google Cloud Native is in preview. Google Cloud Classic is fully supported.
Google Cloud Native v0.32.0 published on Wednesday, Nov 29, 2023 by Pulumi
google-native.contactcenterinsights/v1.getConversation
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Google Cloud Native is in preview. Google Cloud Classic is fully supported.
Google Cloud Native v0.32.0 published on Wednesday, Nov 29, 2023 by Pulumi
Gets a conversation.
Using getConversation
Two invocation forms are available. The direct form accepts plain arguments and either blocks until the result value is available, or returns a Promise-wrapped result. The output form accepts Input-wrapped arguments and returns an Output-wrapped result.
function getConversation(args: GetConversationArgs, opts?: InvokeOptions): Promise<GetConversationResult>
function getConversationOutput(args: GetConversationOutputArgs, opts?: InvokeOptions): Output<GetConversationResult>def get_conversation(conversation_id: Optional[str] = None,
                     location: Optional[str] = None,
                     project: Optional[str] = None,
                     view: Optional[str] = None,
                     opts: Optional[InvokeOptions] = None) -> GetConversationResult
def get_conversation_output(conversation_id: Optional[pulumi.Input[str]] = None,
                     location: Optional[pulumi.Input[str]] = None,
                     project: Optional[pulumi.Input[str]] = None,
                     view: Optional[pulumi.Input[str]] = None,
                     opts: Optional[InvokeOptions] = None) -> Output[GetConversationResult]func LookupConversation(ctx *Context, args *LookupConversationArgs, opts ...InvokeOption) (*LookupConversationResult, error)
func LookupConversationOutput(ctx *Context, args *LookupConversationOutputArgs, opts ...InvokeOption) LookupConversationResultOutput> Note: This function is named LookupConversation in the Go SDK.
public static class GetConversation 
{
    public static Task<GetConversationResult> InvokeAsync(GetConversationArgs args, InvokeOptions? opts = null)
    public static Output<GetConversationResult> Invoke(GetConversationInvokeArgs args, InvokeOptions? opts = null)
}public static CompletableFuture<GetConversationResult> getConversation(GetConversationArgs args, InvokeOptions options)
public static Output<GetConversationResult> getConversation(GetConversationArgs args, InvokeOptions options)
fn::invoke:
  function: google-native:contactcenterinsights/v1:getConversation
  arguments:
    # arguments dictionaryThe following arguments are supported:
- ConversationId string
- Location string
- Project string
- View string
- ConversationId string
- Location string
- Project string
- View string
- conversationId String
- location String
- project String
- view String
- conversationId string
- location string
- project string
- view string
- conversation_id str
- location str
- project str
- view str
- conversationId String
- location String
- project String
- view String
getConversation Result
The following output properties are available:
- AgentId string
- An opaque, user-specified string representing the human agent who handled the conversation.
- CallMetadata Pulumi.Google Native. Contactcenterinsights. V1. Outputs. Google Cloud Contactcenterinsights V1Conversation Call Metadata Response 
- Call-specific metadata.
- CreateTime string
- The time at which the conversation was created.
- DataSource Pulumi.Google Native. Contactcenterinsights. V1. Outputs. Google Cloud Contactcenterinsights V1Conversation Data Source Response 
- The source of the audio and transcription for the conversation.
- DialogflowIntents Dictionary<string, string>
- All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- Duration string
- The duration of the conversation.
- ExpireTime string
- The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- Labels Dictionary<string, string>
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- LanguageCode string
- A user-specified language code for the conversation.
- LatestAnalysis Pulumi.Google Native. Contactcenterinsights. V1. Outputs. Google Cloud Contactcenterinsights V1Analysis Response 
- The conversation's latest analysis, if one exists.
- LatestSummary Pulumi.Google Native. Contactcenterinsights. V1. Outputs. Google Cloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response 
- Latest summary of the conversation.
- Medium string
- Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- Name string
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- ObfuscatedUser stringId 
- Obfuscated user ID which the customer sent to us.
- RuntimeAnnotations List<Pulumi.Google Native. Contactcenterinsights. V1. Outputs. Google Cloud Contactcenterinsights V1Runtime Annotation Response> 
- The annotations that were generated during the customer and agent interaction.
- StartTime string
- The time at which the conversation started.
- Transcript
Pulumi.Google Native. Contactcenterinsights. V1. Outputs. Google Cloud Contactcenterinsights V1Conversation Transcript Response 
- The conversation transcript.
- Ttl string
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
- TurnCount int
- The number of turns in the conversation.
- UpdateTime string
- The most recent time at which the conversation was updated.
- AgentId string
- An opaque, user-specified string representing the human agent who handled the conversation.
- CallMetadata GoogleCloud Contactcenterinsights V1Conversation Call Metadata Response 
- Call-specific metadata.
- CreateTime string
- The time at which the conversation was created.
- DataSource GoogleCloud Contactcenterinsights V1Conversation Data Source Response 
- The source of the audio and transcription for the conversation.
- DialogflowIntents map[string]string
- All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- Duration string
- The duration of the conversation.
- ExpireTime string
- The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- Labels map[string]string
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- LanguageCode string
- A user-specified language code for the conversation.
- LatestAnalysis GoogleCloud Contactcenterinsights V1Analysis Response 
- The conversation's latest analysis, if one exists.
- LatestSummary GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response 
- Latest summary of the conversation.
- Medium string
- Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- Name string
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- ObfuscatedUser stringId 
- Obfuscated user ID which the customer sent to us.
- RuntimeAnnotations []GoogleCloud Contactcenterinsights V1Runtime Annotation Response 
- The annotations that were generated during the customer and agent interaction.
- StartTime string
- The time at which the conversation started.
- Transcript
GoogleCloud Contactcenterinsights V1Conversation Transcript Response 
- The conversation transcript.
- Ttl string
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
- TurnCount int
- The number of turns in the conversation.
- UpdateTime string
- The most recent time at which the conversation was updated.
- agentId String
- An opaque, user-specified string representing the human agent who handled the conversation.
- callMetadata GoogleCloud Contactcenterinsights V1Conversation Call Metadata Response 
- Call-specific metadata.
- createTime String
- The time at which the conversation was created.
- dataSource GoogleCloud Contactcenterinsights V1Conversation Data Source Response 
- The source of the audio and transcription for the conversation.
- dialogflowIntents Map<String,String>
- All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- duration String
- The duration of the conversation.
- expireTime String
- The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- labels Map<String,String>
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- languageCode String
- A user-specified language code for the conversation.
- latestAnalysis GoogleCloud Contactcenterinsights V1Analysis Response 
- The conversation's latest analysis, if one exists.
- latestSummary GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response 
- Latest summary of the conversation.
- medium String
- Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- name String
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- obfuscatedUser StringId 
- Obfuscated user ID which the customer sent to us.
- runtimeAnnotations List<GoogleCloud Contactcenterinsights V1Runtime Annotation Response> 
- The annotations that were generated during the customer and agent interaction.
- startTime String
- The time at which the conversation started.
- transcript
GoogleCloud Contactcenterinsights V1Conversation Transcript Response 
- The conversation transcript.
- ttl String
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
- turnCount Integer
- The number of turns in the conversation.
- updateTime String
- The most recent time at which the conversation was updated.
- agentId string
- An opaque, user-specified string representing the human agent who handled the conversation.
- callMetadata GoogleCloud Contactcenterinsights V1Conversation Call Metadata Response 
- Call-specific metadata.
- createTime string
- The time at which the conversation was created.
- dataSource GoogleCloud Contactcenterinsights V1Conversation Data Source Response 
- The source of the audio and transcription for the conversation.
- dialogflowIntents {[key: string]: string}
- All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- duration string
- The duration of the conversation.
- expireTime string
- The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- labels {[key: string]: string}
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- languageCode string
- A user-specified language code for the conversation.
- latestAnalysis GoogleCloud Contactcenterinsights V1Analysis Response 
- The conversation's latest analysis, if one exists.
- latestSummary GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response 
- Latest summary of the conversation.
- medium string
- Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- name string
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- obfuscatedUser stringId 
- Obfuscated user ID which the customer sent to us.
- runtimeAnnotations GoogleCloud Contactcenterinsights V1Runtime Annotation Response[] 
- The annotations that were generated during the customer and agent interaction.
- startTime string
- The time at which the conversation started.
- transcript
GoogleCloud Contactcenterinsights V1Conversation Transcript Response 
- The conversation transcript.
- ttl string
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
- turnCount number
- The number of turns in the conversation.
- updateTime string
- The most recent time at which the conversation was updated.
- agent_id str
- An opaque, user-specified string representing the human agent who handled the conversation.
- call_metadata GoogleCloud Contactcenterinsights V1Conversation Call Metadata Response 
- Call-specific metadata.
- create_time str
- The time at which the conversation was created.
- data_source GoogleCloud Contactcenterinsights V1Conversation Data Source Response 
- The source of the audio and transcription for the conversation.
- dialogflow_intents Mapping[str, str]
- All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- duration str
- The duration of the conversation.
- expire_time str
- The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- labels Mapping[str, str]
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- language_code str
- A user-specified language code for the conversation.
- latest_analysis GoogleCloud Contactcenterinsights V1Analysis Response 
- The conversation's latest analysis, if one exists.
- latest_summary GoogleCloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response 
- Latest summary of the conversation.
- medium str
- Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- name str
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- obfuscated_user_ strid 
- Obfuscated user ID which the customer sent to us.
- runtime_annotations Sequence[GoogleCloud Contactcenterinsights V1Runtime Annotation Response] 
- The annotations that were generated during the customer and agent interaction.
- start_time str
- The time at which the conversation started.
- transcript
GoogleCloud Contactcenterinsights V1Conversation Transcript Response 
- The conversation transcript.
- ttl str
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
- turn_count int
- The number of turns in the conversation.
- update_time str
- The most recent time at which the conversation was updated.
- agentId String
- An opaque, user-specified string representing the human agent who handled the conversation.
- callMetadata Property Map
- Call-specific metadata.
- createTime String
- The time at which the conversation was created.
- dataSource Property Map
- The source of the audio and transcription for the conversation.
- dialogflowIntents Map<String>
- All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}
- duration String
- The duration of the conversation.
- expireTime String
- The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.
- labels Map<String>
- A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.
- languageCode String
- A user-specified language code for the conversation.
- latestAnalysis Property Map
- The conversation's latest analysis, if one exists.
- latestSummary Property Map
- Latest summary of the conversation.
- medium String
- Immutable. The conversation medium, if unspecified will default to PHONE_CALL.
- name String
- Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}
- obfuscatedUser StringId 
- Obfuscated user ID which the customer sent to us.
- runtimeAnnotations List<Property Map>
- The annotations that were generated during the customer and agent interaction.
- startTime String
- The time at which the conversation started.
- transcript Property Map
- The conversation transcript.
- ttl String
- Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.
- turnCount Number
- The number of turns in the conversation.
- updateTime String
- The most recent time at which the conversation was updated.
Supporting Types
GoogleCloudContactcenterinsightsV1AnalysisResponse    
- AnalysisResult Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Analysis Result Response 
- The result of the analysis, which is populated when the analysis finishes.
- AnnotatorSelector Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotator Selector Response 
- To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- CreateTime string
- The time at which the analysis was created, which occurs when the long-running operation completes.
- Name string
- Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- RequestTime string
- The time at which the analysis was requested.
- AnalysisResult GoogleCloud Contactcenterinsights V1Analysis Result Response 
- The result of the analysis, which is populated when the analysis finishes.
- AnnotatorSelector GoogleCloud Contactcenterinsights V1Annotator Selector Response 
- To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- CreateTime string
- The time at which the analysis was created, which occurs when the long-running operation completes.
- Name string
- Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- RequestTime string
- The time at which the analysis was requested.
- analysisResult GoogleCloud Contactcenterinsights V1Analysis Result Response 
- The result of the analysis, which is populated when the analysis finishes.
- annotatorSelector GoogleCloud Contactcenterinsights V1Annotator Selector Response 
- To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- createTime String
- The time at which the analysis was created, which occurs when the long-running operation completes.
- name String
- Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- requestTime String
- The time at which the analysis was requested.
- analysisResult GoogleCloud Contactcenterinsights V1Analysis Result Response 
- The result of the analysis, which is populated when the analysis finishes.
- annotatorSelector GoogleCloud Contactcenterinsights V1Annotator Selector Response 
- To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- createTime string
- The time at which the analysis was created, which occurs when the long-running operation completes.
- name string
- Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- requestTime string
- The time at which the analysis was requested.
- analysis_result GoogleCloud Contactcenterinsights V1Analysis Result Response 
- The result of the analysis, which is populated when the analysis finishes.
- annotator_selector GoogleCloud Contactcenterinsights V1Annotator Selector Response 
- To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- create_time str
- The time at which the analysis was created, which occurs when the long-running operation completes.
- name str
- Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- request_time str
- The time at which the analysis was requested.
- analysisResult Property Map
- The result of the analysis, which is populated when the analysis finishes.
- annotatorSelector Property Map
- To select the annotators to run and the phrase matchers to use (if any). If not specified, all annotators will be run.
- createTime String
- The time at which the analysis was created, which occurs when the long-running operation completes.
- name String
- Immutable. The resource name of the analysis. Format: projects/{project}/locations/{location}/conversations/{conversation}/analyses/{analysis}
- requestTime String
- The time at which the analysis was requested.
GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse        
- Annotations
List<Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Call Annotation Response> 
- A list of call annotations that apply to this call.
- Entities Dictionary<string, string>
- All the entities in the call.
- Intents Dictionary<string, string>
- All the matched intents in the call.
- IssueModel Pulumi.Result Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Issue Model Result Response 
- Overall conversation-level issue modeling result.
- PhraseMatchers Dictionary<string, string>
- All the matched phrase matchers in the call.
- Sentiments
List<Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Level Sentiment Response> 
- Overall conversation-level sentiment for each channel of the call.
- Annotations
[]GoogleCloud Contactcenterinsights V1Call Annotation Response 
- A list of call annotations that apply to this call.
- Entities map[string]string
- All the entities in the call.
- Intents map[string]string
- All the matched intents in the call.
- IssueModel GoogleResult Cloud Contactcenterinsights V1Issue Model Result Response 
- Overall conversation-level issue modeling result.
- PhraseMatchers map[string]string
- All the matched phrase matchers in the call.
- Sentiments
[]GoogleCloud Contactcenterinsights V1Conversation Level Sentiment Response 
- Overall conversation-level sentiment for each channel of the call.
- annotations
List<GoogleCloud Contactcenterinsights V1Call Annotation Response> 
- A list of call annotations that apply to this call.
- entities Map<String,String>
- All the entities in the call.
- intents Map<String,String>
- All the matched intents in the call.
- issueModel GoogleResult Cloud Contactcenterinsights V1Issue Model Result Response 
- Overall conversation-level issue modeling result.
- phraseMatchers Map<String,String>
- All the matched phrase matchers in the call.
- sentiments
List<GoogleCloud Contactcenterinsights V1Conversation Level Sentiment Response> 
- Overall conversation-level sentiment for each channel of the call.
- annotations
GoogleCloud Contactcenterinsights V1Call Annotation Response[] 
- A list of call annotations that apply to this call.
- entities {[key: string]: string}
- All the entities in the call.
- intents {[key: string]: string}
- All the matched intents in the call.
- issueModel GoogleResult Cloud Contactcenterinsights V1Issue Model Result Response 
- Overall conversation-level issue modeling result.
- phraseMatchers {[key: string]: string}
- All the matched phrase matchers in the call.
- sentiments
GoogleCloud Contactcenterinsights V1Conversation Level Sentiment Response[] 
- Overall conversation-level sentiment for each channel of the call.
- annotations
Sequence[GoogleCloud Contactcenterinsights V1Call Annotation Response] 
- A list of call annotations that apply to this call.
- entities Mapping[str, str]
- All the entities in the call.
- intents Mapping[str, str]
- All the matched intents in the call.
- issue_model_ Googleresult Cloud Contactcenterinsights V1Issue Model Result Response 
- Overall conversation-level issue modeling result.
- phrase_matchers Mapping[str, str]
- All the matched phrase matchers in the call.
- sentiments
Sequence[GoogleCloud Contactcenterinsights V1Conversation Level Sentiment Response] 
- Overall conversation-level sentiment for each channel of the call.
- annotations List<Property Map>
- A list of call annotations that apply to this call.
- entities Map<String>
- All the entities in the call.
- intents Map<String>
- All the matched intents in the call.
- issueModel Property MapResult 
- Overall conversation-level issue modeling result.
- phraseMatchers Map<String>
- All the matched phrase matchers in the call.
- sentiments List<Property Map>
- Overall conversation-level sentiment for each channel of the call.
GoogleCloudContactcenterinsightsV1AnalysisResultResponse     
- CallAnalysis Pulumi.Metadata Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Analysis Result Call Analysis Metadata Response 
- Call-specific metadata created by the analysis.
- EndTime string
- The time at which the analysis ended.
- CallAnalysis GoogleMetadata Cloud Contactcenterinsights V1Analysis Result Call Analysis Metadata Response 
- Call-specific metadata created by the analysis.
- EndTime string
- The time at which the analysis ended.
- callAnalysis GoogleMetadata Cloud Contactcenterinsights V1Analysis Result Call Analysis Metadata Response 
- Call-specific metadata created by the analysis.
- endTime String
- The time at which the analysis ended.
- callAnalysis GoogleMetadata Cloud Contactcenterinsights V1Analysis Result Call Analysis Metadata Response 
- Call-specific metadata created by the analysis.
- endTime string
- The time at which the analysis ended.
- call_analysis_ Googlemetadata Cloud Contactcenterinsights V1Analysis Result Call Analysis Metadata Response 
- Call-specific metadata created by the analysis.
- end_time str
- The time at which the analysis ended.
- callAnalysis Property MapMetadata 
- Call-specific metadata created by the analysis.
- endTime String
- The time at which the analysis ended.
GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse     
- TranscriptIndex int
- The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- WordIndex int
- The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
- TranscriptIndex int
- The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- WordIndex int
- The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
- transcriptIndex Integer
- The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- wordIndex Integer
- The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
- transcriptIndex number
- The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- wordIndex number
- The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
- transcript_index int
- The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- word_index int
- The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
- transcriptIndex Number
- The index in the sequence of transcribed pieces of the conversation where the boundary is located. This index starts at zero.
- wordIndex Number
- The word index of this boundary with respect to the first word in the transcript piece. This index starts at zero.
GoogleCloudContactcenterinsightsV1AnnotatorSelectorResponse     
- IssueModels List<string>
- The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- PhraseMatchers List<string>
- The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- RunEntity boolAnnotator 
- Whether to run the entity annotator.
- RunIntent boolAnnotator 
- Whether to run the intent annotator.
- RunInterruption boolAnnotator 
- Whether to run the interruption annotator.
- RunIssue boolModel Annotator 
- Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- RunPhrase boolMatcher Annotator 
- Whether to run the active phrase matcher annotator(s).
- RunSentiment boolAnnotator 
- Whether to run the sentiment annotator.
- RunSilence boolAnnotator 
- Whether to run the silence annotator.
- RunSummarization boolAnnotator 
- Whether to run the summarization annotator.
- SummarizationConfig Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotator Selector Summarization Config Response 
- Configuration for the summarization annotator.
- IssueModels []string
- The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- PhraseMatchers []string
- The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- RunEntity boolAnnotator 
- Whether to run the entity annotator.
- RunIntent boolAnnotator 
- Whether to run the intent annotator.
- RunInterruption boolAnnotator 
- Whether to run the interruption annotator.
- RunIssue boolModel Annotator 
- Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- RunPhrase boolMatcher Annotator 
- Whether to run the active phrase matcher annotator(s).
- RunSentiment boolAnnotator 
- Whether to run the sentiment annotator.
- RunSilence boolAnnotator 
- Whether to run the silence annotator.
- RunSummarization boolAnnotator 
- Whether to run the summarization annotator.
- SummarizationConfig GoogleCloud Contactcenterinsights V1Annotator Selector Summarization Config Response 
- Configuration for the summarization annotator.
- issueModels List<String>
- The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- phraseMatchers List<String>
- The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- runEntity BooleanAnnotator 
- Whether to run the entity annotator.
- runIntent BooleanAnnotator 
- Whether to run the intent annotator.
- runInterruption BooleanAnnotator 
- Whether to run the interruption annotator.
- runIssue BooleanModel Annotator 
- Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- runPhrase BooleanMatcher Annotator 
- Whether to run the active phrase matcher annotator(s).
- runSentiment BooleanAnnotator 
- Whether to run the sentiment annotator.
- runSilence BooleanAnnotator 
- Whether to run the silence annotator.
- runSummarization BooleanAnnotator 
- Whether to run the summarization annotator.
- summarizationConfig GoogleCloud Contactcenterinsights V1Annotator Selector Summarization Config Response 
- Configuration for the summarization annotator.
- issueModels string[]
- The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- phraseMatchers string[]
- The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- runEntity booleanAnnotator 
- Whether to run the entity annotator.
- runIntent booleanAnnotator 
- Whether to run the intent annotator.
- runInterruption booleanAnnotator 
- Whether to run the interruption annotator.
- runIssue booleanModel Annotator 
- Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- runPhrase booleanMatcher Annotator 
- Whether to run the active phrase matcher annotator(s).
- runSentiment booleanAnnotator 
- Whether to run the sentiment annotator.
- runSilence booleanAnnotator 
- Whether to run the silence annotator.
- runSummarization booleanAnnotator 
- Whether to run the summarization annotator.
- summarizationConfig GoogleCloud Contactcenterinsights V1Annotator Selector Summarization Config Response 
- Configuration for the summarization annotator.
- issue_models Sequence[str]
- The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- phrase_matchers Sequence[str]
- The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- run_entity_ boolannotator 
- Whether to run the entity annotator.
- run_intent_ boolannotator 
- Whether to run the intent annotator.
- run_interruption_ boolannotator 
- Whether to run the interruption annotator.
- run_issue_ boolmodel_ annotator 
- Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- run_phrase_ boolmatcher_ annotator 
- Whether to run the active phrase matcher annotator(s).
- run_sentiment_ boolannotator 
- Whether to run the sentiment annotator.
- run_silence_ boolannotator 
- Whether to run the silence annotator.
- run_summarization_ boolannotator 
- Whether to run the summarization annotator.
- summarization_config GoogleCloud Contactcenterinsights V1Annotator Selector Summarization Config Response 
- Configuration for the summarization annotator.
- issueModels List<String>
- The issue model to run. If not provided, the most recently deployed topic model will be used. The provided issue model will only be used for inference if the issue model is deployed and if run_issue_model_annotator is set to true. If more than one issue model is provided, only the first provided issue model will be used for inference.
- phraseMatchers List<String>
- The list of phrase matchers to run. If not provided, all active phrase matchers will be used. If inactive phrase matchers are provided, they will not be used. Phrase matchers will be run only if run_phrase_matcher_annotator is set to true. Format: projects/{project}/locations/{location}/phraseMatchers/{phrase_matcher}
- runEntity BooleanAnnotator 
- Whether to run the entity annotator.
- runIntent BooleanAnnotator 
- Whether to run the intent annotator.
- runInterruption BooleanAnnotator 
- Whether to run the interruption annotator.
- runIssue BooleanModel Annotator 
- Whether to run the issue model annotator. A model should have already been deployed for this to take effect.
- runPhrase BooleanMatcher Annotator 
- Whether to run the active phrase matcher annotator(s).
- runSentiment BooleanAnnotator 
- Whether to run the sentiment annotator.
- runSilence BooleanAnnotator 
- Whether to run the silence annotator.
- runSummarization BooleanAnnotator 
- Whether to run the summarization annotator.
- summarizationConfig Property Map
- Configuration for the summarization annotator.
GoogleCloudContactcenterinsightsV1AnnotatorSelectorSummarizationConfigResponse       
- ConversationProfile string
- Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- SummarizationModel string
- Default summarization model to be used.
- ConversationProfile string
- Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- SummarizationModel string
- Default summarization model to be used.
- conversationProfile String
- Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- summarizationModel String
- Default summarization model to be used.
- conversationProfile string
- Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- summarizationModel string
- Default summarization model to be used.
- conversation_profile str
- Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- summarization_model str
- Default summarization model to be used.
- conversationProfile String
- Resource name of the Dialogflow conversation profile. Format: projects/{project}/locations/{location}/conversationProfiles/{conversation_profile}
- summarizationModel String
- Default summarization model to be used.
GoogleCloudContactcenterinsightsV1AnswerFeedbackResponse     
- Clicked bool
- Indicates whether an answer or item was clicked by the human agent.
- CorrectnessLevel string
- The correctness level of an answer.
- Displayed bool
- Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
- Clicked bool
- Indicates whether an answer or item was clicked by the human agent.
- CorrectnessLevel string
- The correctness level of an answer.
- Displayed bool
- Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
- clicked Boolean
- Indicates whether an answer or item was clicked by the human agent.
- correctnessLevel String
- The correctness level of an answer.
- displayed Boolean
- Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
- clicked boolean
- Indicates whether an answer or item was clicked by the human agent.
- correctnessLevel string
- The correctness level of an answer.
- displayed boolean
- Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
- clicked bool
- Indicates whether an answer or item was clicked by the human agent.
- correctness_level str
- The correctness level of an answer.
- displayed bool
- Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
- clicked Boolean
- Indicates whether an answer or item was clicked by the human agent.
- correctnessLevel String
- The correctness level of an answer.
- displayed Boolean
- Indicates whether an answer or item was displayed to the human agent in the agent desktop UI.
GoogleCloudContactcenterinsightsV1ArticleSuggestionDataResponse      
- ConfidenceScore double
- The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata Dictionary<string, string>
- Map that contains metadata about the Article Suggestion and the document that it originates from.
- QueryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Source string
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- Title string
- Article title.
- Uri string
- Article URI.
- ConfidenceScore float64
- The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata map[string]string
- Map that contains metadata about the Article Suggestion and the document that it originates from.
- QueryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Source string
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- Title string
- Article title.
- Uri string
- Article URI.
- confidenceScore Double
- The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Map<String,String>
- Map that contains metadata about the Article Suggestion and the document that it originates from.
- queryRecord String
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- source String
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- title String
- Article title.
- uri String
- Article URI.
- confidenceScore number
- The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata {[key: string]: string}
- Map that contains metadata about the Article Suggestion and the document that it originates from.
- queryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- source string
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- title string
- Article title.
- uri string
- Article URI.
- confidence_score float
- The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Mapping[str, str]
- Map that contains metadata about the Article Suggestion and the document that it originates from.
- query_record str
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- source str
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- title str
- Article title.
- uri str
- Article URI.
- confidenceScore Number
- The system's confidence score that this article is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Map<String>
- Map that contains metadata about the Article Suggestion and the document that it originates from.
- queryRecord String
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- source String
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}
- title String
- Article title.
- uri String
- Article URI.
GoogleCloudContactcenterinsightsV1CallAnnotationResponse     
- AnnotationEnd Pulumi.Boundary Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation ends, inclusive.
- AnnotationStart Pulumi.Boundary Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation starts, inclusive.
- ChannelTag int
- The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- EntityMention Pulumi.Data Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Entity Mention Data Response 
- Data specifying an entity mention.
- HoldData Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Hold Data Response 
- Data specifying a hold.
- IntentMatch Pulumi.Data Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Intent Match Data Response 
- Data specifying an intent match.
- InterruptionData Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Interruption Data Response 
- Data specifying an interruption.
- IssueMatch Pulumi.Data Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Issue Match Data Response 
- Data specifying an issue match.
- PhraseMatch Pulumi.Data Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Phrase Match Data Response 
- Data specifying a phrase match.
- SentimentData Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Sentiment Data Response 
- Data specifying sentiment.
- SilenceData Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Silence Data Response 
- Data specifying silence.
- AnnotationEnd GoogleBoundary Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation ends, inclusive.
- AnnotationStart GoogleBoundary Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation starts, inclusive.
- ChannelTag int
- The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- EntityMention GoogleData Cloud Contactcenterinsights V1Entity Mention Data Response 
- Data specifying an entity mention.
- HoldData GoogleCloud Contactcenterinsights V1Hold Data Response 
- Data specifying a hold.
- IntentMatch GoogleData Cloud Contactcenterinsights V1Intent Match Data Response 
- Data specifying an intent match.
- InterruptionData GoogleCloud Contactcenterinsights V1Interruption Data Response 
- Data specifying an interruption.
- IssueMatch GoogleData Cloud Contactcenterinsights V1Issue Match Data Response 
- Data specifying an issue match.
- PhraseMatch GoogleData Cloud Contactcenterinsights V1Phrase Match Data Response 
- Data specifying a phrase match.
- SentimentData GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Data specifying sentiment.
- SilenceData GoogleCloud Contactcenterinsights V1Silence Data Response 
- Data specifying silence.
- annotationEnd GoogleBoundary Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation ends, inclusive.
- annotationStart GoogleBoundary Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation starts, inclusive.
- channelTag Integer
- The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- entityMention GoogleData Cloud Contactcenterinsights V1Entity Mention Data Response 
- Data specifying an entity mention.
- holdData GoogleCloud Contactcenterinsights V1Hold Data Response 
- Data specifying a hold.
- intentMatch GoogleData Cloud Contactcenterinsights V1Intent Match Data Response 
- Data specifying an intent match.
- interruptionData GoogleCloud Contactcenterinsights V1Interruption Data Response 
- Data specifying an interruption.
- issueMatch GoogleData Cloud Contactcenterinsights V1Issue Match Data Response 
- Data specifying an issue match.
- phraseMatch GoogleData Cloud Contactcenterinsights V1Phrase Match Data Response 
- Data specifying a phrase match.
- sentimentData GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Data specifying sentiment.
- silenceData GoogleCloud Contactcenterinsights V1Silence Data Response 
- Data specifying silence.
- annotationEnd GoogleBoundary Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation ends, inclusive.
- annotationStart GoogleBoundary Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation starts, inclusive.
- channelTag number
- The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- entityMention GoogleData Cloud Contactcenterinsights V1Entity Mention Data Response 
- Data specifying an entity mention.
- holdData GoogleCloud Contactcenterinsights V1Hold Data Response 
- Data specifying a hold.
- intentMatch GoogleData Cloud Contactcenterinsights V1Intent Match Data Response 
- Data specifying an intent match.
- interruptionData GoogleCloud Contactcenterinsights V1Interruption Data Response 
- Data specifying an interruption.
- issueMatch GoogleData Cloud Contactcenterinsights V1Issue Match Data Response 
- Data specifying an issue match.
- phraseMatch GoogleData Cloud Contactcenterinsights V1Phrase Match Data Response 
- Data specifying a phrase match.
- sentimentData GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Data specifying sentiment.
- silenceData GoogleCloud Contactcenterinsights V1Silence Data Response 
- Data specifying silence.
- annotation_end_ Googleboundary Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation ends, inclusive.
- annotation_start_ Googleboundary Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation starts, inclusive.
- channel_tag int
- The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- entity_mention_ Googledata Cloud Contactcenterinsights V1Entity Mention Data Response 
- Data specifying an entity mention.
- hold_data GoogleCloud Contactcenterinsights V1Hold Data Response 
- Data specifying a hold.
- intent_match_ Googledata Cloud Contactcenterinsights V1Intent Match Data Response 
- Data specifying an intent match.
- interruption_data GoogleCloud Contactcenterinsights V1Interruption Data Response 
- Data specifying an interruption.
- issue_match_ Googledata Cloud Contactcenterinsights V1Issue Match Data Response 
- Data specifying an issue match.
- phrase_match_ Googledata Cloud Contactcenterinsights V1Phrase Match Data Response 
- Data specifying a phrase match.
- sentiment_data GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Data specifying sentiment.
- silence_data GoogleCloud Contactcenterinsights V1Silence Data Response 
- Data specifying silence.
- annotationEnd Property MapBoundary 
- The boundary in the conversation where the annotation ends, inclusive.
- annotationStart Property MapBoundary 
- The boundary in the conversation where the annotation starts, inclusive.
- channelTag Number
- The channel of the audio where the annotation occurs. For single-channel audio, this field is not populated.
- entityMention Property MapData 
- Data specifying an entity mention.
- holdData Property Map
- Data specifying a hold.
- intentMatch Property MapData 
- Data specifying an intent match.
- interruptionData Property Map
- Data specifying an interruption.
- issueMatch Property MapData 
- Data specifying an issue match.
- phraseMatch Property MapData 
- Data specifying a phrase match.
- sentimentData Property Map
- Data specifying sentiment.
- silenceData Property Map
- Data specifying silence.
GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponse      
- AgentChannel int
- The audio channel that contains the agent.
- CustomerChannel int
- The audio channel that contains the customer.
- AgentChannel int
- The audio channel that contains the agent.
- CustomerChannel int
- The audio channel that contains the customer.
- agentChannel Integer
- The audio channel that contains the agent.
- customerChannel Integer
- The audio channel that contains the customer.
- agentChannel number
- The audio channel that contains the agent.
- customerChannel number
- The audio channel that contains the customer.
- agent_channel int
- The audio channel that contains the agent.
- customer_channel int
- The audio channel that contains the customer.
- agentChannel Number
- The audio channel that contains the agent.
- customerChannel Number
- The audio channel that contains the customer.
GoogleCloudContactcenterinsightsV1ConversationDataSourceResponse      
- DialogflowSource Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Dialogflow Source Response 
- The source when the conversation comes from Dialogflow.
- GcsSource Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Gcs Source Response 
- A Cloud Storage location specification for the audio and transcript.
- DialogflowSource GoogleCloud Contactcenterinsights V1Dialogflow Source Response 
- The source when the conversation comes from Dialogflow.
- GcsSource GoogleCloud Contactcenterinsights V1Gcs Source Response 
- A Cloud Storage location specification for the audio and transcript.
- dialogflowSource GoogleCloud Contactcenterinsights V1Dialogflow Source Response 
- The source when the conversation comes from Dialogflow.
- gcsSource GoogleCloud Contactcenterinsights V1Gcs Source Response 
- A Cloud Storage location specification for the audio and transcript.
- dialogflowSource GoogleCloud Contactcenterinsights V1Dialogflow Source Response 
- The source when the conversation comes from Dialogflow.
- gcsSource GoogleCloud Contactcenterinsights V1Gcs Source Response 
- A Cloud Storage location specification for the audio and transcript.
- dialogflow_source GoogleCloud Contactcenterinsights V1Dialogflow Source Response 
- The source when the conversation comes from Dialogflow.
- gcs_source GoogleCloud Contactcenterinsights V1Gcs Source Response 
- A Cloud Storage location specification for the audio and transcript.
- dialogflowSource Property Map
- The source when the conversation comes from Dialogflow.
- gcsSource Property Map
- A Cloud Storage location specification for the audio and transcript.
GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse      
- ChannelTag int
- The channel of the audio that the data applies to.
- SentimentData Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Sentiment Data Response 
- Data specifying sentiment.
- ChannelTag int
- The channel of the audio that the data applies to.
- SentimentData GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Data specifying sentiment.
- channelTag Integer
- The channel of the audio that the data applies to.
- sentimentData GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Data specifying sentiment.
- channelTag number
- The channel of the audio that the data applies to.
- sentimentData GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Data specifying sentiment.
- channel_tag int
- The channel of the audio that the data applies to.
- sentiment_data GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Data specifying sentiment.
- channelTag Number
- The channel of the audio that the data applies to.
- sentimentData Property Map
- Data specifying sentiment.
GoogleCloudContactcenterinsightsV1ConversationParticipantResponse     
- DialogflowParticipant string
- Deprecated. Use dialogflow_participant_nameinstead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- DialogflowParticipant stringName 
- The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- ObfuscatedExternal stringUser Id 
- Obfuscated user ID from Dialogflow.
- Role string
- The role of the participant.
- UserId string
- A user-specified ID representing the participant.
- DialogflowParticipant string
- Deprecated. Use dialogflow_participant_nameinstead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- DialogflowParticipant stringName 
- The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- ObfuscatedExternal stringUser Id 
- Obfuscated user ID from Dialogflow.
- Role string
- The role of the participant.
- UserId string
- A user-specified ID representing the participant.
- dialogflowParticipant String
- Deprecated. Use dialogflow_participant_nameinstead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- dialogflowParticipant StringName 
- The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- obfuscatedExternal StringUser Id 
- Obfuscated user ID from Dialogflow.
- role String
- The role of the participant.
- userId String
- A user-specified ID representing the participant.
- dialogflowParticipant string
- Deprecated. Use dialogflow_participant_nameinstead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- dialogflowParticipant stringName 
- The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- obfuscatedExternal stringUser Id 
- Obfuscated user ID from Dialogflow.
- role string
- The role of the participant.
- userId string
- A user-specified ID representing the participant.
- dialogflow_participant str
- Deprecated. Use dialogflow_participant_nameinstead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- dialogflow_participant_ strname 
- The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- obfuscated_external_ struser_ id 
- Obfuscated user ID from Dialogflow.
- role str
- The role of the participant.
- user_id str
- A user-specified ID representing the participant.
- dialogflowParticipant String
- Deprecated. Use dialogflow_participant_nameinstead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- dialogflowParticipant StringName 
- The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}
- obfuscatedExternal StringUser Id 
- Obfuscated user ID from Dialogflow.
- role String
- The role of the participant.
- userId String
- A user-specified ID representing the participant.
GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionDataResponse       
- AnswerRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Confidence double
- The confidence score of the summarization.
- ConversationModel string
- The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- Metadata Dictionary<string, string>
- A map that contains metadata about the summarization and the document from which it originates.
- Text string
- The summarization content that is concatenated into one string.
- TextSections Dictionary<string, string>
- The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
- AnswerRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Confidence float64
- The confidence score of the summarization.
- ConversationModel string
- The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- Metadata map[string]string
- A map that contains metadata about the summarization and the document from which it originates.
- Text string
- The summarization content that is concatenated into one string.
- TextSections map[string]string
- The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
- answerRecord String
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- confidence Double
- The confidence score of the summarization.
- conversationModel String
- The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- metadata Map<String,String>
- A map that contains metadata about the summarization and the document from which it originates.
- text String
- The summarization content that is concatenated into one string.
- textSections Map<String,String>
- The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
- answerRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- confidence number
- The confidence score of the summarization.
- conversationModel string
- The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- metadata {[key: string]: string}
- A map that contains metadata about the summarization and the document from which it originates.
- text string
- The summarization content that is concatenated into one string.
- textSections {[key: string]: string}
- The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
- answer_record str
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- confidence float
- The confidence score of the summarization.
- conversation_model str
- The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- metadata Mapping[str, str]
- A map that contains metadata about the summarization and the document from which it originates.
- text str
- The summarization content that is concatenated into one string.
- text_sections Mapping[str, str]
- The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
- answerRecord String
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- confidence Number
- The confidence score of the summarization.
- conversationModel String
- The name of the model that generates this summary. Format: projects/{project}/locations/{location}/conversationModels/{conversation_model}
- metadata Map<String>
- A map that contains metadata about the summarization and the document from which it originates.
- text String
- The summarization content that is concatenated into one string.
- textSections Map<String>
- The summarization content that is divided into sections. The key is the section's name and the value is the section's content. There is no specific format for the key or value.
GoogleCloudContactcenterinsightsV1ConversationTranscriptResponse     
- TranscriptSegments List<Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Transcript Transcript Segment Response> 
- A list of sequential transcript segments that comprise the conversation.
- TranscriptSegments []GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Response 
- A list of sequential transcript segments that comprise the conversation.
- transcriptSegments List<GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Response> 
- A list of sequential transcript segments that comprise the conversation.
- transcriptSegments GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Response[] 
- A list of sequential transcript segments that comprise the conversation.
- transcript_segments Sequence[GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Response] 
- A list of sequential transcript segments that comprise the conversation.
- transcriptSegments List<Property Map>
- A list of sequential transcript segments that comprise the conversation.
GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentDialogflowSegmentMetadataResponse          
- SmartReply boolAllowlist Covered 
- Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
- SmartReply boolAllowlist Covered 
- Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
- smartReply BooleanAllowlist Covered 
- Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
- smartReply booleanAllowlist Covered 
- Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
- smart_reply_ boolallowlist_ covered 
- Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
- smartReply BooleanAllowlist Covered 
- Whether the transcript segment was covered under the configured smart reply allowlist in Agent Assist.
GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentResponse       
- ChannelTag int
- For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- Confidence double
- A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- DialogflowSegment Pulumi.Metadata Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Transcript Transcript Segment Dialogflow Segment Metadata Response 
- CCAI metadata relating to the current transcript segment.
- LanguageCode string
- The language code of this segment as a BCP-47 language tag. Example: "en-US".
- MessageTime string
- The time that the message occurred, if provided.
- SegmentParticipant Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Participant Response 
- The participant of this segment.
- Sentiment
Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Sentiment Data Response 
- The sentiment for this transcript segment.
- Text string
- The text of this segment.
- Words
List<Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Transcript Transcript Segment Word Info Response> 
- A list of the word-specific information for each word in the segment.
- ChannelTag int
- For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- Confidence float64
- A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- DialogflowSegment GoogleMetadata Cloud Contactcenterinsights V1Conversation Transcript Transcript Segment Dialogflow Segment Metadata Response 
- CCAI metadata relating to the current transcript segment.
- LanguageCode string
- The language code of this segment as a BCP-47 language tag. Example: "en-US".
- MessageTime string
- The time that the message occurred, if provided.
- SegmentParticipant GoogleCloud Contactcenterinsights V1Conversation Participant Response 
- The participant of this segment.
- Sentiment
GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- The sentiment for this transcript segment.
- Text string
- The text of this segment.
- Words
[]GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Word Info Response 
- A list of the word-specific information for each word in the segment.
- channelTag Integer
- For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- confidence Double
- A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- dialogflowSegment GoogleMetadata Cloud Contactcenterinsights V1Conversation Transcript Transcript Segment Dialogflow Segment Metadata Response 
- CCAI metadata relating to the current transcript segment.
- languageCode String
- The language code of this segment as a BCP-47 language tag. Example: "en-US".
- messageTime String
- The time that the message occurred, if provided.
- segmentParticipant GoogleCloud Contactcenterinsights V1Conversation Participant Response 
- The participant of this segment.
- sentiment
GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- The sentiment for this transcript segment.
- text String
- The text of this segment.
- words
List<GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Word Info Response> 
- A list of the word-specific information for each word in the segment.
- channelTag number
- For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- confidence number
- A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- dialogflowSegment GoogleMetadata Cloud Contactcenterinsights V1Conversation Transcript Transcript Segment Dialogflow Segment Metadata Response 
- CCAI metadata relating to the current transcript segment.
- languageCode string
- The language code of this segment as a BCP-47 language tag. Example: "en-US".
- messageTime string
- The time that the message occurred, if provided.
- segmentParticipant GoogleCloud Contactcenterinsights V1Conversation Participant Response 
- The participant of this segment.
- sentiment
GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- The sentiment for this transcript segment.
- text string
- The text of this segment.
- words
GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Word Info Response[] 
- A list of the word-specific information for each word in the segment.
- channel_tag int
- For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- confidence float
- A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- dialogflow_segment_ Googlemetadata Cloud Contactcenterinsights V1Conversation Transcript Transcript Segment Dialogflow Segment Metadata Response 
- CCAI metadata relating to the current transcript segment.
- language_code str
- The language code of this segment as a BCP-47 language tag. Example: "en-US".
- message_time str
- The time that the message occurred, if provided.
- segment_participant GoogleCloud Contactcenterinsights V1Conversation Participant Response 
- The participant of this segment.
- sentiment
GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- The sentiment for this transcript segment.
- text str
- The text of this segment.
- words
Sequence[GoogleCloud Contactcenterinsights V1Conversation Transcript Transcript Segment Word Info Response] 
- A list of the word-specific information for each word in the segment.
- channelTag Number
- For conversations derived from multi-channel audio, this is the channel number corresponding to the audio from that channel. For audioChannelCount = N, its output values can range from '1' to 'N'. A channel tag of 0 indicates that the audio is mono.
- confidence Number
- A confidence estimate between 0.0 and 1.0 of the fidelity of this segment. A default value of 0.0 indicates that the value is unset.
- dialogflowSegment Property MapMetadata 
- CCAI metadata relating to the current transcript segment.
- languageCode String
- The language code of this segment as a BCP-47 language tag. Example: "en-US".
- messageTime String
- The time that the message occurred, if provided.
- segmentParticipant Property Map
- The participant of this segment.
- sentiment Property Map
- The sentiment for this transcript segment.
- text String
- The text of this segment.
- words List<Property Map>
- A list of the word-specific information for each word in the segment.
GoogleCloudContactcenterinsightsV1ConversationTranscriptTranscriptSegmentWordInfoResponse         
- Confidence double
- A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- EndOffset string
- Time offset of the end of this word relative to the beginning of the total conversation.
- StartOffset string
- Time offset of the start of this word relative to the beginning of the total conversation.
- Word string
- The word itself. Includes punctuation marks that surround the word.
- Confidence float64
- A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- EndOffset string
- Time offset of the end of this word relative to the beginning of the total conversation.
- StartOffset string
- Time offset of the start of this word relative to the beginning of the total conversation.
- Word string
- The word itself. Includes punctuation marks that surround the word.
- confidence Double
- A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- endOffset String
- Time offset of the end of this word relative to the beginning of the total conversation.
- startOffset String
- Time offset of the start of this word relative to the beginning of the total conversation.
- word String
- The word itself. Includes punctuation marks that surround the word.
- confidence number
- A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- endOffset string
- Time offset of the end of this word relative to the beginning of the total conversation.
- startOffset string
- Time offset of the start of this word relative to the beginning of the total conversation.
- word string
- The word itself. Includes punctuation marks that surround the word.
- confidence float
- A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- end_offset str
- Time offset of the end of this word relative to the beginning of the total conversation.
- start_offset str
- Time offset of the start of this word relative to the beginning of the total conversation.
- word str
- The word itself. Includes punctuation marks that surround the word.
- confidence Number
- A confidence estimate between 0.0 and 1.0 of the fidelity of this word. A default value of 0.0 indicates that the value is unset.
- endOffset String
- Time offset of the end of this word relative to the beginning of the total conversation.
- startOffset String
- Time offset of the start of this word relative to the beginning of the total conversation.
- word String
- The word itself. Includes punctuation marks that surround the word.
GoogleCloudContactcenterinsightsV1DialogflowInteractionDataResponse      
- Confidence double
- The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- DialogflowIntent stringId 
- The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
- Confidence float64
- The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- DialogflowIntent stringId 
- The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
- confidence Double
- The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- dialogflowIntent StringId 
- The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
- confidence number
- The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- dialogflowIntent stringId 
- The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
- confidence float
- The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- dialogflow_intent_ strid 
- The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
- confidence Number
- The confidence of the match ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- dialogflowIntent StringId 
- The Dialogflow intent resource path. Format: projects/{project}/agent/{agent}/intents/{intent}
GoogleCloudContactcenterinsightsV1DialogflowSourceResponse     
- AudioUri string
- Cloud Storage URI that points to a file that contains the conversation audio.
- DialogflowConversation string
- The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
- AudioUri string
- Cloud Storage URI that points to a file that contains the conversation audio.
- DialogflowConversation string
- The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
- audioUri String
- Cloud Storage URI that points to a file that contains the conversation audio.
- dialogflowConversation String
- The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
- audioUri string
- Cloud Storage URI that points to a file that contains the conversation audio.
- dialogflowConversation string
- The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
- audio_uri str
- Cloud Storage URI that points to a file that contains the conversation audio.
- dialogflow_conversation str
- The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
- audioUri String
- Cloud Storage URI that points to a file that contains the conversation audio.
- dialogflowConversation String
- The name of the Dialogflow conversation that this conversation resource is derived from. Format: projects/{project}/locations/{location}/conversations/{conversation}
GoogleCloudContactcenterinsightsV1EntityMentionDataResponse      
- EntityUnique stringId 
- The key of this entity in conversation entities. Can be used to retrieve the exact Entitythis mention is attached to.
- Sentiment
Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Sentiment Data Response 
- Sentiment expressed for this mention of the entity.
- Type string
- The type of the entity mention.
- EntityUnique stringId 
- The key of this entity in conversation entities. Can be used to retrieve the exact Entitythis mention is attached to.
- Sentiment
GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Sentiment expressed for this mention of the entity.
- Type string
- The type of the entity mention.
- entityUnique StringId 
- The key of this entity in conversation entities. Can be used to retrieve the exact Entitythis mention is attached to.
- sentiment
GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Sentiment expressed for this mention of the entity.
- type String
- The type of the entity mention.
- entityUnique stringId 
- The key of this entity in conversation entities. Can be used to retrieve the exact Entitythis mention is attached to.
- sentiment
GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Sentiment expressed for this mention of the entity.
- type string
- The type of the entity mention.
- entity_unique_ strid 
- The key of this entity in conversation entities. Can be used to retrieve the exact Entitythis mention is attached to.
- sentiment
GoogleCloud Contactcenterinsights V1Sentiment Data Response 
- Sentiment expressed for this mention of the entity.
- type str
- The type of the entity mention.
- entityUnique StringId 
- The key of this entity in conversation entities. Can be used to retrieve the exact Entitythis mention is attached to.
- sentiment Property Map
- Sentiment expressed for this mention of the entity.
- type String
- The type of the entity mention.
GoogleCloudContactcenterinsightsV1FaqAnswerDataResponse      
- Answer string
- The piece of text from the sourceknowledge base document.
- ConfidenceScore double
- The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata Dictionary<string, string>
- Map that contains metadata about the FAQ answer and the document that it originates from.
- QueryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Question string
- The corresponding FAQ question.
- Source string
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
- Answer string
- The piece of text from the sourceknowledge base document.
- ConfidenceScore float64
- The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata map[string]string
- Map that contains metadata about the FAQ answer and the document that it originates from.
- QueryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Question string
- The corresponding FAQ question.
- Source string
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
- answer String
- The piece of text from the sourceknowledge base document.
- confidenceScore Double
- The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Map<String,String>
- Map that contains metadata about the FAQ answer and the document that it originates from.
- queryRecord String
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- question String
- The corresponding FAQ question.
- source String
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
- answer string
- The piece of text from the sourceknowledge base document.
- confidenceScore number
- The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata {[key: string]: string}
- Map that contains metadata about the FAQ answer and the document that it originates from.
- queryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- question string
- The corresponding FAQ question.
- source string
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
- answer str
- The piece of text from the sourceknowledge base document.
- confidence_score float
- The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Mapping[str, str]
- Map that contains metadata about the FAQ answer and the document that it originates from.
- query_record str
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- question str
- The corresponding FAQ question.
- source str
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
- answer String
- The piece of text from the sourceknowledge base document.
- confidenceScore Number
- The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Map<String>
- Map that contains metadata about the FAQ answer and the document that it originates from.
- queryRecord String
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- question String
- The corresponding FAQ question.
- source String
- The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.
GoogleCloudContactcenterinsightsV1GcsSourceResponse     
- AudioUri string
- Cloud Storage URI that points to a file that contains the conversation audio.
- TranscriptUri string
- Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- AudioUri string
- Cloud Storage URI that points to a file that contains the conversation audio.
- TranscriptUri string
- Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audioUri String
- Cloud Storage URI that points to a file that contains the conversation audio.
- transcriptUri String
- Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audioUri string
- Cloud Storage URI that points to a file that contains the conversation audio.
- transcriptUri string
- Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audio_uri str
- Cloud Storage URI that points to a file that contains the conversation audio.
- transcript_uri str
- Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
- audioUri String
- Cloud Storage URI that points to a file that contains the conversation audio.
- transcriptUri String
- Immutable. Cloud Storage URI that points to a file that contains the conversation transcript.
GoogleCloudContactcenterinsightsV1IntentMatchDataResponse      
- IntentUnique stringId 
- The id of the matched intent. Can be used to retrieve the corresponding intent information.
- IntentUnique stringId 
- The id of the matched intent. Can be used to retrieve the corresponding intent information.
- intentUnique StringId 
- The id of the matched intent. Can be used to retrieve the corresponding intent information.
- intentUnique stringId 
- The id of the matched intent. Can be used to retrieve the corresponding intent information.
- intent_unique_ strid 
- The id of the matched intent. Can be used to retrieve the corresponding intent information.
- intentUnique StringId 
- The id of the matched intent. Can be used to retrieve the corresponding intent information.
GoogleCloudContactcenterinsightsV1IssueAssignmentResponse     
- DisplayName string
- Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- Issue string
- Resource name of the assigned issue.
- Score double
- Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
- DisplayName string
- Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- Issue string
- Resource name of the assigned issue.
- Score float64
- Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
- displayName String
- Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- issue String
- Resource name of the assigned issue.
- score Double
- Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
- displayName string
- Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- issue string
- Resource name of the assigned issue.
- score number
- Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
- display_name str
- Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- issue str
- Resource name of the assigned issue.
- score float
- Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
- displayName String
- Immutable. Display name of the assigned issue. This field is set at time of analyis and immutable since then.
- issue String
- Resource name of the assigned issue.
- score Number
- Score indicating the likelihood of the issue assignment. currently bounded on [0,1].
GoogleCloudContactcenterinsightsV1IssueMatchDataResponse      
- IssueAssignment Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Issue Assignment Response 
- Information about the issue's assignment.
- IssueAssignment GoogleCloud Contactcenterinsights V1Issue Assignment Response 
- Information about the issue's assignment.
- issueAssignment GoogleCloud Contactcenterinsights V1Issue Assignment Response 
- Information about the issue's assignment.
- issueAssignment GoogleCloud Contactcenterinsights V1Issue Assignment Response 
- Information about the issue's assignment.
- issue_assignment GoogleCloud Contactcenterinsights V1Issue Assignment Response 
- Information about the issue's assignment.
- issueAssignment Property Map
- Information about the issue's assignment.
GoogleCloudContactcenterinsightsV1IssueModelResultResponse      
- IssueModel string
- Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- Issues
List<Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Issue Assignment Response> 
- All the matched issues.
- IssueModel string
- Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- Issues
[]GoogleCloud Contactcenterinsights V1Issue Assignment Response 
- All the matched issues.
- issueModel String
- Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- issues
List<GoogleCloud Contactcenterinsights V1Issue Assignment Response> 
- All the matched issues.
- issueModel string
- Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- issues
GoogleCloud Contactcenterinsights V1Issue Assignment Response[] 
- All the matched issues.
- issue_model str
- Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- issues
Sequence[GoogleCloud Contactcenterinsights V1Issue Assignment Response] 
- All the matched issues.
- issueModel String
- Issue model that generates the result. Format: projects/{project}/locations/{location}/issueModels/{issue_model}
- issues List<Property Map>
- All the matched issues.
GoogleCloudContactcenterinsightsV1PhraseMatchDataResponse      
- DisplayName string
- The human-readable name of the phrase matcher.
- PhraseMatcher string
- The unique identifier (the resource name) of the phrase matcher.
- DisplayName string
- The human-readable name of the phrase matcher.
- PhraseMatcher string
- The unique identifier (the resource name) of the phrase matcher.
- displayName String
- The human-readable name of the phrase matcher.
- phraseMatcher String
- The unique identifier (the resource name) of the phrase matcher.
- displayName string
- The human-readable name of the phrase matcher.
- phraseMatcher string
- The unique identifier (the resource name) of the phrase matcher.
- display_name str
- The human-readable name of the phrase matcher.
- phrase_matcher str
- The unique identifier (the resource name) of the phrase matcher.
- displayName String
- The human-readable name of the phrase matcher.
- phraseMatcher String
- The unique identifier (the resource name) of the phrase matcher.
GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse     
- AnnotationId string
- The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- AnswerFeedback Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Answer Feedback Response 
- The feedback that the customer has about the answer in data.
- ArticleSuggestion Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Article Suggestion Data Response 
- Agent Assist Article Suggestion data.
- ConversationSummarization Pulumi.Suggestion Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response 
- Conversation summarization suggestion data.
- CreateTime string
- The time at which this annotation was created.
- DialogflowInteraction Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Dialogflow Interaction Data Response 
- Dialogflow interaction data.
- EndBoundary Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation ends, inclusive.
- FaqAnswer Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Faq Answer Data Response 
- Agent Assist FAQ answer data.
- SmartCompose Pulumi.Suggestion Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Smart Compose Suggestion Data Response 
- Agent Assist Smart Compose suggestion data.
- SmartReply Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Smart Reply Data Response 
- Agent Assist Smart Reply data.
- StartBoundary Pulumi.Google Native. Contactcenterinsights. V1. Inputs. Google Cloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation starts, inclusive.
- AnnotationId string
- The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- AnswerFeedback GoogleCloud Contactcenterinsights V1Answer Feedback Response 
- The feedback that the customer has about the answer in data.
- ArticleSuggestion GoogleCloud Contactcenterinsights V1Article Suggestion Data Response 
- Agent Assist Article Suggestion data.
- ConversationSummarization GoogleSuggestion Cloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response 
- Conversation summarization suggestion data.
- CreateTime string
- The time at which this annotation was created.
- DialogflowInteraction GoogleCloud Contactcenterinsights V1Dialogflow Interaction Data Response 
- Dialogflow interaction data.
- EndBoundary GoogleCloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation ends, inclusive.
- FaqAnswer GoogleCloud Contactcenterinsights V1Faq Answer Data Response 
- Agent Assist FAQ answer data.
- SmartCompose GoogleSuggestion Cloud Contactcenterinsights V1Smart Compose Suggestion Data Response 
- Agent Assist Smart Compose suggestion data.
- SmartReply GoogleCloud Contactcenterinsights V1Smart Reply Data Response 
- Agent Assist Smart Reply data.
- StartBoundary GoogleCloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation starts, inclusive.
- annotationId String
- The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- answerFeedback GoogleCloud Contactcenterinsights V1Answer Feedback Response 
- The feedback that the customer has about the answer in data.
- articleSuggestion GoogleCloud Contactcenterinsights V1Article Suggestion Data Response 
- Agent Assist Article Suggestion data.
- conversationSummarization GoogleSuggestion Cloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response 
- Conversation summarization suggestion data.
- createTime String
- The time at which this annotation was created.
- dialogflowInteraction GoogleCloud Contactcenterinsights V1Dialogflow Interaction Data Response 
- Dialogflow interaction data.
- endBoundary GoogleCloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation ends, inclusive.
- faqAnswer GoogleCloud Contactcenterinsights V1Faq Answer Data Response 
- Agent Assist FAQ answer data.
- smartCompose GoogleSuggestion Cloud Contactcenterinsights V1Smart Compose Suggestion Data Response 
- Agent Assist Smart Compose suggestion data.
- smartReply GoogleCloud Contactcenterinsights V1Smart Reply Data Response 
- Agent Assist Smart Reply data.
- startBoundary GoogleCloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation starts, inclusive.
- annotationId string
- The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- answerFeedback GoogleCloud Contactcenterinsights V1Answer Feedback Response 
- The feedback that the customer has about the answer in data.
- articleSuggestion GoogleCloud Contactcenterinsights V1Article Suggestion Data Response 
- Agent Assist Article Suggestion data.
- conversationSummarization GoogleSuggestion Cloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response 
- Conversation summarization suggestion data.
- createTime string
- The time at which this annotation was created.
- dialogflowInteraction GoogleCloud Contactcenterinsights V1Dialogflow Interaction Data Response 
- Dialogflow interaction data.
- endBoundary GoogleCloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation ends, inclusive.
- faqAnswer GoogleCloud Contactcenterinsights V1Faq Answer Data Response 
- Agent Assist FAQ answer data.
- smartCompose GoogleSuggestion Cloud Contactcenterinsights V1Smart Compose Suggestion Data Response 
- Agent Assist Smart Compose suggestion data.
- smartReply GoogleCloud Contactcenterinsights V1Smart Reply Data Response 
- Agent Assist Smart Reply data.
- startBoundary GoogleCloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation starts, inclusive.
- annotation_id str
- The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- answer_feedback GoogleCloud Contactcenterinsights V1Answer Feedback Response 
- The feedback that the customer has about the answer in data.
- article_suggestion GoogleCloud Contactcenterinsights V1Article Suggestion Data Response 
- Agent Assist Article Suggestion data.
- conversation_summarization_ Googlesuggestion Cloud Contactcenterinsights V1Conversation Summarization Suggestion Data Response 
- Conversation summarization suggestion data.
- create_time str
- The time at which this annotation was created.
- dialogflow_interaction GoogleCloud Contactcenterinsights V1Dialogflow Interaction Data Response 
- Dialogflow interaction data.
- end_boundary GoogleCloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation ends, inclusive.
- faq_answer GoogleCloud Contactcenterinsights V1Faq Answer Data Response 
- Agent Assist FAQ answer data.
- smart_compose_ Googlesuggestion Cloud Contactcenterinsights V1Smart Compose Suggestion Data Response 
- Agent Assist Smart Compose suggestion data.
- smart_reply GoogleCloud Contactcenterinsights V1Smart Reply Data Response 
- Agent Assist Smart Reply data.
- start_boundary GoogleCloud Contactcenterinsights V1Annotation Boundary Response 
- The boundary in the conversation where the annotation starts, inclusive.
- annotationId String
- The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
- answerFeedback Property Map
- The feedback that the customer has about the answer in data.
- articleSuggestion Property Map
- Agent Assist Article Suggestion data.
- conversationSummarization Property MapSuggestion 
- Conversation summarization suggestion data.
- createTime String
- The time at which this annotation was created.
- dialogflowInteraction Property Map
- Dialogflow interaction data.
- endBoundary Property Map
- The boundary in the conversation where the annotation ends, inclusive.
- faqAnswer Property Map
- Agent Assist FAQ answer data.
- smartCompose Property MapSuggestion 
- Agent Assist Smart Compose suggestion data.
- smartReply Property Map
- Agent Assist Smart Reply data.
- startBoundary Property Map
- The boundary in the conversation where the annotation starts, inclusive.
GoogleCloudContactcenterinsightsV1SentimentDataResponse     
GoogleCloudContactcenterinsightsV1SmartComposeSuggestionDataResponse       
- ConfidenceScore double
- The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata Dictionary<string, string>
- Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- QueryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Suggestion string
- The content of the suggestion.
- ConfidenceScore float64
- The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata map[string]string
- Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- QueryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Suggestion string
- The content of the suggestion.
- confidenceScore Double
- The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Map<String,String>
- Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- queryRecord String
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- suggestion String
- The content of the suggestion.
- confidenceScore number
- The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata {[key: string]: string}
- Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- queryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- suggestion string
- The content of the suggestion.
- confidence_score float
- The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Mapping[str, str]
- Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- query_record str
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- suggestion str
- The content of the suggestion.
- confidenceScore Number
- The system's confidence score that this suggestion is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Map<String>
- Map that contains metadata about the Smart Compose suggestion and the document from which it originates.
- queryRecord String
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- suggestion String
- The content of the suggestion.
GoogleCloudContactcenterinsightsV1SmartReplyDataResponse      
- ConfidenceScore double
- The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata Dictionary<string, string>
- Map that contains metadata about the Smart Reply and the document from which it originates.
- QueryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Reply string
- The content of the reply.
- ConfidenceScore float64
- The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- Metadata map[string]string
- Map that contains metadata about the Smart Reply and the document from which it originates.
- QueryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- Reply string
- The content of the reply.
- confidenceScore Double
- The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Map<String,String>
- Map that contains metadata about the Smart Reply and the document from which it originates.
- queryRecord String
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- reply String
- The content of the reply.
- confidenceScore number
- The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata {[key: string]: string}
- Map that contains metadata about the Smart Reply and the document from which it originates.
- queryRecord string
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- reply string
- The content of the reply.
- confidence_score float
- The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Mapping[str, str]
- Map that contains metadata about the Smart Reply and the document from which it originates.
- query_record str
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- reply str
- The content of the reply.
- confidenceScore Number
- The system's confidence score that this reply is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
- metadata Map<String>
- Map that contains metadata about the Smart Reply and the document from which it originates.
- queryRecord String
- The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
- reply String
- The content of the reply.
Package Details
- Repository
- Google Cloud Native pulumi/pulumi-google-native
- License
- Apache-2.0
Google Cloud Native is in preview. Google Cloud Classic is fully supported.
Google Cloud Native v0.32.0 published on Wednesday, Nov 29, 2023 by Pulumi